Customer number
You will find your customer number on the top right of each of our receipts. If you do not have a customer number yet, we will add it to your profile after you have registered.
Change email address in profile
You can manage your personal data in the ‘My account’ section. Under ‘Change login data’ you have the option to change your email address and password.
Email address already assigned
Each email address can be used for only one profile. If you need several profiles, each profile must be created with a different email address.
Recipient of goods
Your order will be sent to this address. It may differ from the billing address.
Change recipient of goods
Before you submit your request or order, you have the option to customise the delivery address. All delivery addresses used in the past are available for selection. You also have the option to add a new delivery address. You can find detailed information on this in the FAQ section Completion process.
Billing address
Your orders will be invoiced to this address. For invoicing without the value added tax rate the billing address must match your VAT no.
Change billing address
The billing address is linked to your customer number. Only one billing address can be specified per customer number. Once registered, this cannot be changed in your profile. If your billing address changes, please contact us immediately by email.
Forgot password
On the login window you will find the ‘Forgot password’ button, with which you can reset your password.
Change password
You can manage your personal data in the ‘My account’ section. Under ‘Change login data’ you have the option to change your email address and password.
Data protection
Your data is protected according to our privacy policy. Link: Privacy policy
Change language
You can change the language with the language selection button in the upper right corner 1.

Standard version of the ‘My account’ section
You still have the option to use the standard version of ‘My account’. This can be accessed via the button at the top left.